Hotel Riu Palace Mexico — Family Review
Playa del Carmen, Mexico · 5-star · 4.5/5 (8,759 reviews)
- Kids club
- Beachfront
- Pools
- All-inclusive
- Infant-friendly
- Spa
Hotel Riu Palace Mexico is a 5-star family-friendly resort in Playa del Carmen, Mexico, about 57 minutes from Cancun (CUN). For families, it offers a kids club, direct beach access, pools, cribs on request and a spa. Guests rate it 4.5/5 across 8,759 reviews. KindredTrips ranks complete trips here — flights plus hotel — by total cost for your exact family and dates.
Quick verdict
| Best for | Families with toddlers and preschoolers · Beach-first trips · All-inclusive budgeting |
|---|---|
| Not ideal for | Families of 5+ wanting a single room |
| Best ages | Infants & toddlers, school-age kids |
| Closest airport | CUN — Cancún International Airport |
| Transfer time | ~57 min |
| Kids club | Yes — minimum age not confirmed |
| Beachfront | Yes |
| Pools | Yes |
| All-inclusive | Yes — live AI rates seen |
| Family room fit | A room may sleep up to 4 (confirm exact room) |
Family fit at a glance
| Star class | 5-star |
|---|---|
| Guest rating | 4.5/5 (8,759 reviews) |
| Location | Playa del Carmen, Mexico |
| Nearest airport | CUN — Cancún International Airport |
| Airport transfer | ~57 min |
| Kids club | Yes — ages not confirmed |
| Beachfront | Yes |
| Pools | Yes |
| All-inclusive | Yes — we've seen live all-inclusive rates |
| Infant-friendly | cribs available |
| Largest room sleeps | 4 |
| Sofa beds | In some rooms |
| Booked with our partner as | Riu Palace Mexico - All Inclusive |
Why families like it
Based on the amenity fields we've confirmed for Hotel Riu Palace Mexico:
- A kids club
- Direct beach access
- Pools
- Cribs on request
- A spa
Watch-outs for parents
- Largest room configuration we track sleeps 4 — larger families may need two rooms.
Best for / skip if
Book it if…
- Families with toddlers and preschoolers
- Beach-first trips
- All-inclusive budgeting
Skip it if…
- You're a family of 5+ and want to stay in one room.
Room fit for families
- Property data indicates a room here may sleep up to 4. Room categories and occupancy vary by date — confirm the exact qualifying room before booking.
- Some rooms include sofa beds, which usually count toward the room's stated occupancy.
- Cribs are available, so an infant typically doesn't consume a bed spot.
- Suites are on the room map for extra space.
Room fit can still vary by date and party size. Search your dates and kids' ages to see which rooms actually fit your family.
Planning a family trip to Hotel Riu Palace Mexico
Hotel Riu Palace Mexico sits in Playa del Carmen, Mexico. KindredTrips doesn't make you pick a destination first — enter your home airport, dates, and your kids' ages, and we compare the total cost of flying your family here against every other Caribbean resort we track, ranked together. Prices are live flight + hotel rates for your exact party, so the number you see is the trip you'd actually book.
Recent guest reviews
Real guest reviews of Hotel Riu Palace Mexico from our booking partners, with reviews from family travelers shown first. We show both what guests liked and what they'd warn you about.
-
4.5/5
Liked: The beach The amenities The location near playa del Carmen and inside of…
Watch out: The menu of the restaurants The decoration of the…
-
2.5/5Will not return or recommend facility.
Watch out: Outdated complex and furnishing. Hallways made you feel like you were in a prison scene of a movie. Lack of variety of food.
Similar family resorts in Mexico
Matched on family features, star class, and use case — not just proximity.
- Grand Velas Los Cabos
- Palmaïa The House of AïA All Inclusive Wellness Resort
- Grand Velas Riviera Maya
- Grand Velas Riviera Nayarit
- Fairmont Mayakoba
- Finest Playa Mujeres
- Grand Residences Riviera Cancun
- Grand Fiesta Americana Coral Beach
See all family resorts in Mexico →
Hotel Riu Palace Mexico appears in
- Best All-Inclusive Caribbean Family Resorts
- Best Caribbean Resorts with a Kids Club
- Best Beachfront Caribbean Family Resorts
- Best Infant-Friendly Caribbean Resorts
Hotel Riu Palace Mexico FAQ
Does Hotel Riu Palace Mexico have a kids club?
Yes — Hotel Riu Palace Mexico has a kids club, but we don't have a confirmed minimum age on file, so check with the resort if you're traveling with a child under 4.
Is Hotel Riu Palace Mexico all-inclusive?
We've seen live all-inclusive rates for Hotel Riu Palace Mexico through our booking partners. Board types can vary by room and date — run a search with your dates to see which plans are currently offered.
How far is Hotel Riu Palace Mexico from the airport?
Hotel Riu Palace Mexico is roughly 57 minutes by road from Cancun (CUN). Actual transfer time varies with traffic and transfer type.
Can Hotel Riu Palace Mexico sleep a family of 5?
The largest single-room configuration we track sleeps 4. Room fit varies by date and party size — search your dates and kids' ages and we'll show which rooms (or two-room combinations) actually fit.
Is Hotel Riu Palace Mexico good for toddlers?
Hotel Riu Palace Mexico shows toddler-friendly signals in our data: cribs are available, there's a kids club. Always confirm kids-club minimum ages directly.
How much does a trip to Hotel Riu Palace Mexico cost?
It depends on your origin airport, dates, and party — so we don't publish static prices. Run a KindredTrips search and we'll price live flights plus live hotel rates for your exact family, and rank this resort against every other Caribbean option by total trip cost.